Step 1
Receive proof of purchase from customer. If not available, the 4 digit serial number can be used to determine the age of the tire.
Farming has Few Guarantees. This is One of Them.
Expect Quality. Or Expect Us to Make it Right.
Dealers, Four Easy Steps to Submit Your Claim*
Once We Receive the Tire and Paperwork, Your Claim is Processed in 5 Business Days.
Step 2
Login to ENTIRENET and submit the claim (An RGA form is not required to return Ag tire for adjusment).
Step 3
Mail in or email the claim form, labor form, and proof of purchase (if one is provided) to Firestone Ag (AGAdjustments@firestoneag.com).
Step 4
Ship tire(s) to Firestone Ag - must meet min. weight requirement of 1000 lbs.**
Warranty Basics
Radial Warranty
- Free tire replacement and mounting through the first two years*
- Free coverage through the Radial Tire Limited Warranty period and up to nine years pro rata**
Bias Warranty
- Free tire replacement and mounting through the first two years*
- Free coverage through the Bias Tire Limited Warranty period and up to eight years pro rata**
Tires Covered
- Original-tread Firestone brand radial or bias agricultural tires purchased or manufactured after June 1, 2018
- Warranty does not include tires marked "NO ADJ" or "NA" or tires without the Firestone serial number
What is Warrantied
- Any eligible tire covered by the Limited Warranty that has become unusable for any reason within the manufacturer's control
- Tire must have at least 2/32nds of an inch of tread
* For all Certified Associate Dealers, please return the adjustment tire and all required paperwork to the Firestone Direct Dealer that you purchased the replacement tire form for processing. You will receive proper adjustment credit from that Firestone Direct Dealer
**If a tire adjustment claim is over 30 days old and the 1,000-pound weight has not been met, the tire(s) can be shipped collect using the approved freight carrier. Because these tires are being shipped collect, FSAG has the right to select the freight carrier to be used. The return carrier for adjustment tires is ABF Freight. The phone number for returns totaling < 9,500 pounds is 1-800-610-5544. For returns totaling 9,500 pounds or more, please contact Whitney Priebe at 515-289-5705 for a truckload carrier. Failure to use the approved carrier will result in excess freight being charged back to the Dealer. See marketing policy for more details.
Tires Made to Last
A lot can happen in a day. Imagine the possibilities over nine years. That's why Firestone tires are backed by a nine-year limited warranty. And when your customers don't have to focus on their tires they can focus on their fields. That's a win-win-win.